Premdale Consulting BLOG

Goodbye Quantity Surveying

Monitoring and Control project activities

The other evening I met an old friend of mine newly arrived from the UK. He is a quantity surveyor who used to work for a large building contractor in the south of England. He is looking for a job in Brisbane and asked me to explain to him what a contract administrator does as the job does not exist back where he hails from.

So I gave him all the details of what a contract administrator does for their $140K per annum. I then went on to talk about the role of the project control manager. This role is widely understood in engineering in Australia and is prevalent on construction/engineering projects in the Middle East. The term is gaining widespread use in Australia especially in the mining/resources sector with salaries pushing $200K. That sort of salary equates to £130K sterling which is far more than a quantity surveyor would dream of earning.

How do you define project controls. A simple definition is “The skills in the project control disciplines provide the “eyes and ears” of good project management.”

Or

Project Controls encompass the people, processes and tools used to plan, manage and mitigate cost and schedule issues and any risk events that may impact a project. Project Controls are a necessity for the business to get paid for what we do, deliver projects on time and on/under budget. The key duties are:

  • Planning, Scheduling & Project Reporting
  • Earned Value Analysis & Management
  • Cost Engineering & Estimating
  • Change Management & Controls
  • Risk and Delay Claims
  • subcontracts and supply Management

My friend is now applying for a job as a project controls manager and never wants to be known as a Quantity Surveyor ever again, especially here in Australia because most people do not understand what that means.

Voyages

Image_facsimil
Image via Wikipedia

“There is a tide in the affairs of men.
Which, taken at the flood, leads on to fortune;
Omitted, all the voyage of their life
Is bound in shallows and in miseries.
On such a full sea are we now afloat,
And we must take the current when it serves,
Or lose our ventures”

Oh dear I hear the reader groan, he has started quoting Shakespeare. But something made me remember this quote from Julius Ceaser when we learnt it at school forty years ago. I suppose the “Matrix Jolt” was caused by a certain event which happened thirty years ago today. The birth of my first child an event so life changing, so bright and uplifting that I was never the same again. Ok I can hear you saying “my god what was he like before this event?” Well as good old Leonard C would say he was a sailor looking for a port.

Well enough of the family reminiscences and Shakespeare’s quotes let’s get back to construction or as it is at the moment, coal mining in Queensland. The quotation is curiously apposite as well. Big investments are being made, skills shortages recognised, more boom times ahead. Or are they. The GFA mark two hangs over us like Damocles’ sword and if it falls the repercussions will be dire, investment will stop, over extended mortgagees will lose their houses, the social effect will be devastating. We need to be prudent and show some foresight.

We all know what comes after a boom

Anonymous Comments

I just love anonymous comments. OK they hide and you cannot engage them in discussion, but they usually hit a nerve. And as dear old Oskar said “the only thing worse than being talked about, is not being talked about”

If someone wants to comment and hide their identity – well let them. Of course their IP is easily found and they can be tracked back but why bother. They have not left their name for their own reasons. People like me who publish blogs will always get disparaging comments, and I say please send more because it is a reality check and triggers discussion.

So Anonymous

Encapsulation of application data descending t...

maintain the rage, give me a hard time, chop down the tall poppy, your comments are most welcome.

Down with spreadsheets

Illustration of subroutine in Microsoft Excel ...

When the automobile was invented, people put their horse carriage in the barn. When the personal computer came along, people put their typewriters in the closet. When the video recorder was invented, people put their Super 8 cameras away for good. Throughout history, the better tool replaces the more cumbersome one.

The same is true when it comes to budgeting. In today’s business world, companies can no longer afford to spend four or five months or more creating their budget with an obsolete tool, that is, through the cumbersome process of pulling together dozens and dozens of spreadsheets.

The reasons are clear:

1. Spreadsheets were never designed to process reams and reams of   information quickly and easily.

2.  Spreadsheets are cumbersome to change whenever there’s a budgeting revision, prolonging a protracted process even more.

3. Spreadsheets offer poor security, which compromises the integrity of the budgeting documents, enabling changes to the budget to be made surreptitiously and risking exposure of confidential information to outside parties.

4.  Spreadsheets are error-prone, so their accuracy is constantly in question.

Forward-thinking companies give their front line managers the tools they need to create their own budgets. The result: budgeting accuracy improves.

G A I N I N G   C O N T R O L

Ultimately, it all adds up to one thing: lack of control. Companies are seeking more control over the amount of time it takes to put the budget together, more control over how long it takes to make a change in the budget whenever it’s needed, more control over the accuracy of the data, and more control over who can access that data.

Fortunately, there’s a solution to these problems: budgeting and planning software applications. They enable you to:

1. Accelerate the budgeting cycle so you can complete it fast.

2. Increase confidence in the accuracy of the numbers.

3.  Change budgeted numbers without undue delay or tedium.

4.  Engage more users in the planning process.

5.  Help users become more efficient and productive.

6.  Gain dynamic control over business results.

7.  See immediate ‘snapshots’ of where the company stands in relation to the budget.

8.  Achieve implementation quickly and cost effectively.

Anyone who’s ever been saddled with the spreadsheet budgeting chore knows that it means long days and countless weeks of collecting information from different departments and business units, then checking the accuracy of each spreadsheet. Even simple changes to a spreadsheet result in a major undertaking.

Finance managers and budget analysts tend to spend as much time verifying that all of the spreadsheets are actually linked together properly or that formulas are pristine, as they do anything else in the budgeting process. That leaves little time for more value-added activities like analysing discrepancies, conducting what-if scenarios, and planning. With a budgeting application, finance managers are no longer bogged down with a morass of information that must be linked together. Those tasks are handled automatically. In addition, the amount of time spent checking and verifying the numbers is reduced substantially. That gives finance managers more time to assess what the numbers mean, gain greater visibility into the future health of the company, treat sore spots before they become major infections, and make strategic course corrections that keep the company focused on its goals.

D YN A M I C   B U D G E T I N G

Forward-thinking companies give their front line managers the tools they need to create their own budgets. The result: budgeting accuracy improves. It becomes a flexible, dynamic process that can be adjusted when external conditions warrant a change in direction or emphasis. Instead of a once-a-year event, budgeting becomes an ongoing, dynamic process that establishes a tighter connection between corporate strategy and operational activity. Spreadsheets, on the other hand, are inherently inflexible, making them incapable of serving as a living document that moves in tune with the business.

Anyone who’s ever been saddled with the spreadsheet budgeting chore knows that it means long days and countless weeks of collecting information. Suppose you needed to overhaul your budget because your company was adding a new sales division, requiring the infusion of investment to support the effort.

Or, perhaps your company decided to open a series of non-budgeted new branch offices over the next several months? What if you faced an unplanned expenditure that required financial impact analysis? How would you fund those unforeseen projects using a static, calendar-based budget that’s already earmarked where all the money will go over the next 12 months?

A budgeting and planning application can accommodate such major adjustments to the budget within a matter of minutes. A spreadsheet approach might take weeks, leaving funding for these new projects in limbo and opportunities at risk. In addition, there’s the ever-present concern that spreadsheet-generated data may be wrong, whereas applications for budgeting and planning have built-in controls that insure accurate, reliable results. They also help identify anyone who attempts to “sandbag” budget numbers with misleading information, since the data is now so much more transparent. Managers gain the ability to control the bottom line as never before.

With real-time information at your fingertips, you gain access to that longer window of opportunity in which to act. That gives you more control over correcting variances.

B E T T E R ,   M O R E   U P  – T O – D A T E   I N F O R M A T  I O N

Budgeting applications provide the controls that produce more accurate and reliable information. For example, let’s say sales of $30 million were budgeted for the upcoming year, but external conditions such as the economy, shifts in customer behaviour, or unusually poor weather conspires against your company, causing you to fall short of that goal. How valuable would it be to have that information a month earlier rather than a month later? If you had one extra month to work on correcting the shortfall, it would give you a longer window in which to solve the problem, perhaps by hiring more salespeople or opening up a customer hot line. With real-time information at your fingertips, you gain access to that longer window of opportunity in which to act. That gives you more control over correcting variances.

Gaining a higher degree of certainty about activities like future sales can send a positive ripple throughout the company. The marketing department, for instance, might react to a decline in sales performance by initiating a more robust promotional program that focuses on the company’s most promising new products. Or, let’s consider the reverse scenario: sales that are expected to be higher than originally anticipated. Operations might respond by considering outsourcing more activities to handle the additional workload. The accounting department might respond by making preparations to handle a larger number of invoices. The advantage: you can respond with the right amount of resources at the right time in the right place.

OV E R C O M I N G   I M P L E M E N TA T I O N   I S S U E S

Anything as comprehensive as a budgeting application may cause you to wonder about the complexity and time required to implement such a tool. However, implementation frequently does not require an undue amount of time or effort. One reason is that some budgeting applications provide access to your existing chart of accounts, making it easier to create a structure for your budgeting system.

In addition, easier access to historical data can reduce the need for IT resources and involvement and get you going more quickly. Easier access to historical data can reduce the need for IT resources and involvement and get you going more quickly.

OT H E R   W AY S   T O   S P E E D   U P   I M P L E M E N TA T  I O N   I N C L U D E :

• Hiring a consultant and conducting a planning session before starting   the implementation. During this planning session, consultants can walk through the current process and determine what changes or improvements the company would like to implement, as well as the requirements of the application from an IT perspective, so IT has the information they need to ensure the environment is set up properly.

• Determining what works well in your existing budgeting process and changing what doesn’t work well.

• Implementing the budgeting application in phases. As an example, you might start with your operational budget, then add more budgeting capabilities within other parts of the organization, such as human resources, over time. In addition, software installation can be completed ia the Web, which reduces implementation costs and time.

• Appointing an internal champion. The champion typically has a comprehensive understanding of the internal process and who does what.  Committees have the potential to slow implementation down.

• Training, available via traditional or virtual (Web) classroom. Quite often, managers can begin budgeting after a one-hour orientation.

R E C O U P I N G   T H E   C O S T   O F   Y O U R   I N V E S T M E N T

Using a budgeting application doesn’t automatically mean abandoning the investment you may have made in spread sheets. Some budgeting applications are designed to work with Excel, giving you the best of both worlds: the control of an application to simplify and streamline budgeting, along with the freedom of Excel for input, manipulation and presentation. Perhaps most importantly, the budgeting application is a solution that has the ability to pay for itself over time.

H O W ?

•  By automating many of the manual tasks, such as managing all the  spreadsheets (creating, populating, distributing, gathering), consolidating  the information, verifying formulas, formatting, adding accounts, and verifying and validating the data-the most time consuming chore of all.

• Eliminating human error. If managers forget to change one number in  the spreadsheet, they have to communicate that error with the budget  administrator and hope that the number gets changed. In a budgeting application, managers make their own changes.

• Reducing the amount of time spent in meetings by providing collaboration via e-mail memos, notes and attachments, so managers can understand  he rationale behind important numbers and assumptions.

• Letting people do their own jobs, instead of letting budget chores pull  them away from their jobs.

• Justifying use of the application throughout the year to facilitate better business execution, monitor business conditions and adjust plans, giving the organization the potential to take advantage of new business opportunities-opportunities that might have been missed using the old, traditional spreadsheet budgeting process.

• Increasing management’s ability to recognize inflated numbers and unrealistic assumptions.

• Giving users a simpler way to keep score of how they’re performing in relation to the budget, making the budgeting process more meaningful and relevant for them.

• Making it easier for more people to be involved in creating their own budgets and to understand the impact of other budgets on their own.

In short, what value do you put on a tool that gives your company the power to capitalize on more business opportunities than ever before?

Saving time and money, in many cases as much as 40% of the time it takes to do budgeting in a spreadsheet.

Communication for Project Managers

Project Management Knowledge Areas
Image via Wikipedia

OK you have your first project as PM. There is nowhere to hide, nobody to blame, it is down to you, as we say in Australia “sh*t or bust.

I remember the day I was given my first project, and I mean real project ie tower cranes and unions. I had a mentor at the time and he said once I had delivered the project I should treat myself, and I did. I bought a Tag Heuer watch which I still wear every day. At the time it cost as much as a small car but every time I look at the watch it reminds me of my mentor and how I got my first “real” project under my belt.

I could bleat on about project management, the watch was 16 years ago, but what my current issue is communication and systems. There is  information we store for future use if needed and there is communication which  (I hate to use  IT geek speak) involves workflows.

So what is a workflow and what do we store for the future, workflow is communication that requires response, action, follow-ups and can cost you dollars, storage is what we keep if we have to prove the workflow.

Currently Sharepoint is well used as the storage facility or document repository.

The following quote whose source I have omitted for his personal reasons is seminal:

“In a panel discussion on SharePoint as a social platform, the consensus was that SharePoint contains many of the ingredients of a social application, but by itself doesn’t get you all the way there–not without extensive customization or the addition of a third-party product such as NewsGator Social Sites.”

Unfortunately some misguided IT professional believe Sharepoint can manage workflow as well, and in tandem with being a document repository. They are wrong and out of touch. Project Managers need information in real time and there are many proprietary software packages that will give them the information they need.

I am looking forward to the day when we bury Sharepoint as a workflow engine and linked spreadsheets developed in house to satisfy needs which can be met by software which is already available.

Life in the Slow Lane

Mackay City Council Building
Image via Wikipedia

Well here we are in Mackay, Queensland, Australia. A very pleasant, easy going place with sky-rocketing rents and streets full of potholes. The place is buzzing with activity due to the resources boom, yet it does not have that wild west feel to it.

There are more flash V8 utes per capita than anywhere else in the country and whoever makes “flouro” shirts is making a fortune,

However, it is one of the freindliest places I have ever lived in and there is definitely a slower pace here, which is certainly not a criticism. It just needs two things, more people and more accomodation. Oh and the potholes fixed too.

Communication

12 Microsoft SharePoint Sites - Winners of the...
Top Sharepoint Sites

For those of us who work in organisations that have a head office, regional offices and remote project sites, communicating across the business has always been an issue. Especially here in Australia where the expression “just down the road” can mean 500 klms.

OK we have the internet, mobile phones etc but transferring information from a coal mine site to head office is reliant on a “link” of some type. Too much data slows the link down, people get frustrated and resources are tied up. But now with cloud based computing we can change how communication can be speede up and with software like Sharepoint we can have a certain level of commonality within the company.

If you can log in to face book you can access Sharepoint. If you work in groups or project teams you can share information easily. If you manage groups or teams you can monitor what is going on no matter where it is taking place.

The biggest issue with Sharepoint is people taking it up and using it. Without adequate preparation and training staff assume it is “out of the box software” like Excel, when in fact it is a tool which can be easily developed to suit user requirements. So to implement it effectively we need to make it as essential as email. Interestingly, the “Facebook Generation” have no problems with this as it is just another site to surf. Some others who have not emraced the social network concept will need more assistance

Microsoft Dynamics 2012 AX Launch

Microsoft Dynamics AX
 

This launch is a must for anyone who is involved in managing business processes. The future of inter linked business management, linked MS programs such as Sharepoint, could be Microsoft Dynamics

You can register for this upcoming event at this site:

http://www.microsoft.com/dynamics/ax2012launch/?fbid=XtIA2zOFfOb

Where has the passion gone?

James Joyce, 1 photographic print, b&w, cartes...
Mr Joyce

If you do not have any passion in what you do in your life, you really are wasting your time. I am passionate about my work, James Joyce, visual basic, writing, teaching those who want to learn, and above all else my darling wife, plus a few other things. But I suppose the main passion (excluding my wife) is work. I am not a workaholic but I still get a buzz from delivering projects.

My question is why are some people so dispassionate when it comes to work. We spend more time with our work colleagues than we do with our families so if you are not passionate about what you do you should stop doing it and try something else. Sounds a bit harsh but why waste your life doing something you don’t enjoy.

If you are passionate about something you can inspire others to go with you on that journey, to be part of something not just a passenger. Unfortunately many people have no passion or if they do, they keep it well hidden.

So why do I place a picture of James Joyce in this blog. The reasons are twofold: I have a passion for his works; and he had a passion for his work. Some people struggle with his novels but my advice is to persevere. Ulysses must be the greatest novel of the twentieth century and as I was brought up as Irish catholic with all the associated guilt it relates to me. I am sure there are many of out there who could relate to it as well.